PANDA's Helpline is still available: we are not affected by Stage 4 restrictions in Victoria
Since the start of the COVID-19 pandemic PANDA has experienced a significant increase in calls to our National Helpline from expecting and new parents worried about the coronavirus, on top of those who call for other reasons. This at times impacts our ability to take your call in the moment and may mean we have to call you back a little later.
If you are an expecting or new parent and experiencing increased pressures and emotions that impact on your ability to cope day to day – whether in relation to the coronavirus or any other of the many challenges of becoming a parent – please know that the Helpline is still available to support you. If you are unable to get through at first you are welcome to leave a message and we will do our best to get back to you in a timely fashion.
For immediate crisis support call Lifeline on 13 11 14 and in an emergency, always call triple zero (000).
The wide-ranging impacts of COVID-19 are causing anxiety and isolation in communities everywhere. Expecting and new parents are particularly vulnerable. It is especially hard at this time to know how to balance the joy and excitement of pregnancy or having a new baby with the fear caused by this unprecedented global pandemic.
PANDA therefore remains committed to working as hard as ever to support the mental health of expecting and new parents feeling distressed through this difficult period.
What we're doing at PANDA
We have moved all PANDA team members offsite and adapted our operations to ensure the continued and uninterrupted operation of our National Helpline regardless of any additional restrictions as they might arise. We will also continue to provide our expert and accessible information and resources so any expecting or new parent who is feeling mentally vulnerable is able to access support when they need it.
Our PANDA office is closed however business operations still continue with the same contact details as before. If you call our office we won’t be able to answer directly but please leave a message and we will get back to you.
Help is available
Supports to help expecting and new parents anxious about coronavirus