Come work with PANDA
Our team of staff and volunteers contribute to an organisation that makes a real difference in the lives of expecting and new parents.
Careers at PANDA
PANDA is a diverse and inclusive place to work. Our vision is a society where perinatal mental health is valued and understood and where stigma and systemic barriers to seeking help no longer exist.
Equity and diversity are integral to PANDA and we are continually working towards attracting and retaining a diverse workforce that represents and supports the communities we serve.
We encourage applications from people of Aboriginal and/or Torres Strait Islander descent, culturally and linguistically diverse backgrounds, dads, young parents, regional and rural communities, people with disabilities, and people who identify as LGBTIQA+.
We offer you:
- flexible working conditions - hours, work location, family considerations
- values-based workforce
- proactive professional development
- salary packaging
- a meaningful career in the mental health sector.
Paid opportunities within PANDA can include:
- Counselling within PANDA's National Mental Health Helpline
- Finance and support systems
- Education and training
- Marketing and communications
Volunteer opportunities
VOLUNTEERING WITH PANDA
Peer Support Volunteers - volunteers with a lived experience of perinatal anxiety and/or depression period delivering support on PANDA’s National Perinatal Anxiety and Depression Helpline.
Community Education Volunteers - volunteers with a lived experience of perinatal anxiety and/or depression period sharing their story and/or delivering education sessions to community groups including new-parent groups, support groups, playgroups and health professional training courses.
Community Volunteers - volunteers with a lived experience of perinatal anxiety and/or depression period or health care workers supporting families in the perinatal period.
Paid opportunities
WORKING AT PANDA
Systems Administrator (Data & Solutions)
- 0.8 FTE
- Fixed Term
- Remote
- SCHADS Level 6 ( Hourly Rate $55.72)
We’re looking for someone exceptional!
We’re filling a new role to PANDA -Systems Administrator (Data & Solutions). This is a key position that sits at the centre of our digital ecosystem. If you’re someone who thrives in complex technical environments, enjoys solving problems, and loves helping people understand and confidently use digital systems, you’ll feel at home here.
This role blends technical expertise, user enablement, systems configuration and ongoing optimisation. It’s perfect for someone who is hands-on, curious, organised, and excited by the idea of working in a purpose-led organisation where digital systems directly shape service outcomes for families.
About Us
PANDA is a values-driven, national mental health organisation committed to supporting families through the perinatal period. For over 40 years, everything we do has been shaped by lived experience, practice expertise and evidence.
Our digital environment is rich, evolving and central to how we support people. We believe in safe and responsible data practices, thoughtful use of technology, and creating systems that help staff deliver care efficiently, confidently and securely.
If you want your work to have purpose and you want to help shape the digital backbone of a service that makes a genuine difference, this role is a great fit for you.
Who You Are
You’re a technically minded problem-solver who genuinely enjoys making systems work better for people. You love understanding how platforms connect, how data flows, and where improvements can be made. You’re calm, methodical and thrive in complexity.
You bring:
- Strong CRM and platform configuration experience (ideally Salesforce)
- Confidence navigating integrated systems and data flows
- Curiosity, initiative and a willingness to learn
- A steady, solutions-focused mindset
- The ability to translate technical issues into clear, human language
- Empathy, patience and a service-oriented approach with staff
- Comfort working independently in a remote environment
- Alignment with values-led, purpose-driven work
- A genuine interest in emerging technologies and digital uplift
If you love systems, data and people and can bring all three together, you’re exactly who we want to meet.
About the Role
As our Systems Administrator (Data & Solutions), you’ll help maintain, configure and optimise the core platforms that power PANDA’s services.
You’ll be responsible for:
- Salesforce (Periwell) administration, configuration and optimisation
- Managing roles, permissions, security settings and workflow elements
- Maintaining and supporting integrations (Genesys, LMS, marketing platforms, volunteer systems, reporting tools)
- Monitoring system performance, identifying issues and resolving or escalating them appropriately
- Documenting configuration changes, processes, workflows and system decisions
- Supporting staff to use platforms confidently and consistently
- Developing quick reference guides, training resources and SharePoint materials
- User acceptance testing and digital uplift projects
- Ensuring strong data quality and governance across systems
- Contributing to backups, restoration pathways and business continuity planning
- Aligning system changes to privacy, security and compliance requirements
- Supporting the organisation to adopt emerging tools and technologies safely
This role works closely with our IT Support Officer, Digital Services Manager and external vendors, and plays a highly collaborative role across the organisation.
Your Daily Impact
- Administer and optimise Salesforce (Periwell)
- Support system integrations and troubleshoot issues
- Maintain accurate data standards, field mapping and workflows
- Investigate emerging technologies and support new digital initiatives
- Develop training materials and build organisational digital confidence
- Support user onboarding and capability uplift
- Monitor system performance and ensure timely incident resolution
- Maintain documentation for continuity, safety and compliance
- Drive consistency, accuracy and best practice across digital systems
What You Bring (Essential)
- Strong, hands-on CRM experience (Salesforce preferred), including configuration
- Experience supporting integrated tech stacks and system-to-system connections
- Strong understanding of data structures, mapping, validation and automation
- Experience troubleshooting multi-platform issues
- Working knowledge of data security, privacy and the Australian Privacy Principles
- Ability to document workflows, configurations and processes clearly
- Ability to support users through system changes or technical challenges
- Strong communication skills and the ability to explain technical concepts simply
- Alignment with PANDA’s values and commitment to digital inclusion
- Comfortable learning new systems independently
Desirable
- Experience with Salesforce certifications (Admin, App Builder, etc.)
- Experience with cloud technologies (AWS, Azure)
- Experience with workflow engines, form builders or automation platforms
- Interest in emerging technologies including AI
- Previous experience in digital mental health, NFP or complex service environments
What’s In It For You
- A meaningful role making a real impact in the perinatal mental health space
- A values-led environment with purpose at the centre
- Flexible remote work arrangement
- Paid parental leave
- Learning & development budget
- Employee Assistance Program (EAP)
- NFP salary packaging & Portable Long Service Leave
- 17.5% leave loading
- Supportive, values-led culture
- A chance to shape the digital future of a meaningful organisation
Inclusion matters
We strongly encourage applications from Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds, dads, young parents, people in rural or regional areas, people with disability, and LGBTIQA+ communities.
We encourage you to reach out if you require any adjustments or assistance during the recruitment process to ensure you have every opportunity to showcase your talent, skills, and potential. Please contact us if you need any adjustments to our application and recruitment process.
Interested?
If these roles feel aligned with your strengths and your heart, please apply via Seek. We’ll be reviewing applications soon and connecting with candidates who look like a strong match.
We look forward to meeting you.
State Community Engagement Coordinator - WA
Casual | Event-based | SCHADS Level 4 ($59.96 hourly)
We’re looking for someone who genuinely loves connecting with people and raising awareness around perinatal mental health in the community.
This is a casual, event-based role designed to support our community engagement presence in Perth. It’s ideal for someone who already understands PANDAs work, feels confident showing up in public spaces, and wants to support volunteers and community connection.
About Us
PANDA is a values-driven, national mental health organisation committed to supporting families through the perinatal period. For over 40 years, everything we do has been shaped by lived experience, practice expertise and evidence.
Our work is grounded in lived experience, compassion and community connection.
We believe that showing up matters - at events, expos and community spaces, to reduce stigma, share information and help people find support. Volunteers are central to how we do this work.
Who You Are
You’re a warm, reliable and values-aligned community connector who enjoys engaging with people face-to-face.
You bring:
- Lived experience of perinatal mental health (as a consumer or carer) or a passion for raising awareness around perinatal mental health
- Confidence representing the organisation in public settings
- A calm, professional presence when supporting volunteers
- Comfort working independently while ensuring you operate in line with protocols
- Alignment with our values and community-centred approach
- You don’t need formal event qualifications, but you do need to be organised, dependable and comfortable engaging with a wide range of people
About The Role
As a State Community Engagement Coordinator, you’ll support community engagement activity within Perth, primarily through attendance at the Pregnancy Baby and Children Expo (21-22 March) and selected community events.
You’ll work closely with the Community Engagement Officer and play an important role in recruiting volunteers to support events and ensuring they feel ready to represent PANDA in public spaces.
Your Impact
- Attend state-based events and expos (including set-up and pack-down)
- Coordinate and manage event resources and materials
- Support volunteers before and during events
- Share information about services with community members
- Liaise with external event organisers
- Raise awareness of perinatal mental health with a focus on encouraging early help seeking
- Contribute ideas to strengthen volunteer connection and engagement
What You Bring
Essential
- Lived experience of perinatal mental health (consumer or carer) or a passion for perinatal mental health
- Strong alignment with PANDA's values
- Confidence engaging with the public and community groups
- A self-starter who can work independently and collaboratively
- Strong verbal communication skills
- Availability to work weekends for events (21-22nd March essential)
Desirable
- Experience assisting with events or expos
- Experience engaging with online communities (including Facebook)
What The Commitment Looks Like
This is a casual, event-based role, not a regular weekly position.
Typical commitments include:
- 14 hours per event, usually over a weekend, 8:30 – 3:30pm each day
- Approximately 28 hours across the year (around four event days total)
- Hours vary depending on events and operational needs
What’s In It For You
- Flexible, casual work
- Meaningful, values-driven contribution
- Opportunity to raise awareness of perinatal mental health
- Supportive, collaborative team environment
- Connection to a national community of volunteers and staff
Want to know more about us?
Check out what we do and how we work:
Linkedin - https://au.linkedin.com/company/post-and-antenatal-depression-association
Inclusion matters
We strongly encourage applications from Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds, dads, young parents, people in rural or regional areas, people with disability, and LGBTIQA+ communities.
We encourage you to reach out if you require any adjustments or assistance during the recruitment process to ensure you have every opportunity to showcase your talent, skills, and potential. Please contact us if you need any adjustments to our application and recruitment process.
Interested?
If this role feels aligned with your strengths and your heart, hit apply. We’ll be reviewing applications soon and connecting with candidates who look like a strong match.
We look forward to meeting you.
Clinical Practitioner
Full-time | Remote | SCHADS Level 5 ($51.00 hourly)
We’re looking for a clinician who can hold parents with care, while always keeping the wellbeing of infants and children at the centre of their practice.
We’re filling a Clinical Practitioner role within our national digital mental health service. This role sits at the heart of how we support expecting and new parents through some of the most vulnerable moments of their lives.
If you’re a clinician who brings warmth and clarity, can work confidently in a phone-based digital environment, hold strong boundaries, and deliver safe, evidence-based care with compassion, this role might be just for you!
About Us
PANDA is a values-driven, national mental health organisation committed to supporting families through the perinatal period. Our work is grounded in lived experience, guided by our Model of Care, and delivered through a fully remote digital service that prioritises psychological safety, compassion and evidence-based practice.
We work in a fully remote environment that values collaboration, flexibility and connection. We believe in clear decision-making, strong clinical boundaries, and creating environments where both our people and the families we support feel safe and respected.
Everything we do is grounded in child-centric practice. Whether supporting a parent, making clinical decisions, or contributing to service delivery, the safety and wellbeing of infants and children sits at the centre of our work.
Who You Are
You’re a qualified mental health clinician with experience supporting people through distress, vulnerability and complexity.
You bring:
- A warm, calm and grounded clinical presence
- A child-centred lens in your clinical thinking and decision-making
- Confidence delivering phone-based mental health support
- Sound risk assessment and safety planning skills
- Strong professional boundaries and reflective practice
- Curiosity, humility and a willingness to learn
- The ability to work independently whilst remaining connected to a team
- Comfort working in a fast-paced, digitally enabled service
You value structure, clarity and collaboration, and you understand high-quality care and accountability go hand in hand.
About the Role
As a Clinical Practitioner, you will provide high-quality digital mental health support to expecting and new parents, their families and health professionals.
You’ll work within a multidisciplinary team delivering:
- Intake, assessment and brief interventions
- Counselling, psychoeducation and emotional support
- Risk assessment, safety planning and escalation
- Crisis intervention and service navigation
You’ll contribute to a safe, consistent and compassionate service, supported by supervision, reflective practice and clear clinical governance.
Your Daily Impact
- Deliver phone-based perinatal mental health support
- Conduct assessments, risk screening and safety planning
- Maintain accurate clinical documentation and records
- Work within established clinical frameworks and escalation pathways
- Collaborate with peers, senior clinicians and lived experience practitioners
- Participate in supervision, reflective practice and training
- Contribute to service quality, learning and improvement
What You Bring (Essential)
- Relevant tertiary qualification in psychology, social work, nursing, OT or counselling
- Eligibility for registration with AHPRA, AASW, APS or PACFA
- Minimum 2 years’ post-qualification clinical experience
- Demonstrated experience in risk assessment and crisis support
- Strong communication and documentation skills
- Ability to work confidently in a remote, phone-based environment
- Digital confidence using CRM systems, telehealth platforms and MS tools
- Alignment with our values and Model of Care
Desirable
- Experience in perinatal mental health or family services
- Experience in digital, helpline or telehealth settings
- Experience working within multidisciplinary teams
What’s In It For You
- Meaningful clinical work supporting families across Australia
- Structured onboarding, supervision and reflective practice
- Flexible, fully remote working environment
- Paid parental leave
- Learning & development budget
- Employee Assistance Program (EAP)
- NFP salary packaging & Portable Long Service Leave
- 17.5% leave loading
- A genuinely values-led culture
Want to know more about us?
LinkedIn:
PANDA - LinkedIn
Inclusion matters
We strongly encourage applications from Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds, dads, young parents, people in rural or regional areas, people with disability, and LGBTIQA+ communities.
We encourage you to reach out if you require any adjustments or assistance during the recruitment process to ensure you have every opportunity to showcase your skills and experience.
Interested?
If this role feels aligned with how you practice and who you are, hit apply.
We’ll be reviewing applications soon and connecting with candidates who look like a strong match.
We look forward to meeting you!
We acknowledge the Traditional Custodians of the lands on which we work and pay our respects to Elders past and present. We are committed to creating a culturally safe and inclusive workplace that values the knowledge, strengths, and lived experiences of First Nations peoples. We strongly encourage Aboriginal and Torres Strait Islander peoples to apply and are dedicated to supporting your journey with culturally appropriate practices and pathways. If you require support or adjustments during the recruitment process, please let us know - we are here to listen and walk with you.
Peer Volunteer Practitioner
0.8 FTE | Ongoing | Remote | SCHADS Level 5 ( $51.00 hourly)
We’re looking for someone grounded, reflective and deeply committed to peer-led support.
This role exists because lived experience matters, and how it’s used matters just as much. We’re looking for a Peer Volunteer Practitioner who can provide safe, intentional, recovery-oriented peer support to parents and families, whilst also supporting and guiding our Peer Volunteers to do the same.
This is a newly vacant role, stepping into an established digital mental health helpline service with clear practice frameworks, strong supervision, and a deeply values-led approach to care.
About Us
PANDA is a national, values-led organisation working to ensure perinatal mental health is understood, supported and prioritised.
Everything we do is grounded in lived experience, evidence and compassion. We work remotely, trust our people, and focus on impact and collaboration. We believe good work happens when people feel safe, supported and clear on what matters.
Our values guide how we show up every day:
Collaborative. Effective. Brave.
About The Role
The Peer Volunteer Practitioner provides phone-based peer support to parents and families experiencing perinatal mental health challenges, drawing on lived experience in a purposeful, boundaried and recovery-oriented way.
You’ll also support the development of our Peer Volunteer workforce, helping to build confidence, capability and consistency in peer practice across the service.
This role sits within a multidisciplinary digital mental health service and requires strong boundaries, sound judgement, and comfort working within clear frameworks, escalation pathways and supervision structures.
Who You Are
You are grounded, self-aware and thoughtful in how you use lived experience.
You understand the responsibility that comes with peer work including boundaries, accountability and reflective practice. You’re comfortable working in a phone-based, digital environment and collaborating closely with clinicians, peer leaders and volunteers.
You take feedback well, respect structure, and are committed to safe, ethical and values-led peer practice.
You’re also digitally confident and comfortable using a computer daily, navigating systems, documenting your work, and communicating online as your default way of working.
What You’ll be Doing
- Providing phone-based peer support to parents and families
- Using intentional self-disclosure to support recovery whilst maintaining boundaries
- Supporting intake, triage, risk assessment, referral and escalation processes
- Working collaboratively within a multidisciplinary service
- Supporting and mentoring Peer Volunteers in their practice
- Maintaining timely, accurate documentation in digital systems
- Contributing to quality improvement, training and practice development
- Upholding organisational policies, privacy, safety and governance at all times
What You Bring
Essential
- Lived or living experience of perinatal mental health challenges and recovery
- Experience working in a peer support role
- Strong understanding of peer support principles and recovery-oriented practice
- Ability to use lived experience in service of others, not self
- Clear boundaries and comfort working within supervision and feedback frameworks
- Confidence working in a phone-based, digital service environment
- Strong communication skills and sound judgement
- Alignment with our values
- Certificate IV in Mental Health Peer Work or Intentional Peer Support training or equivalent
- 2 years’ experience in a similar role
- Experience supporting or mentoring peer volunteers
- Experience in digital mental health or intake and triage settings
Desirable
- Experience working in perinatal mental health contexts
- Experience working on multiple projects simultaneously
- Experience contributing to educational content
Thriving In a Digital Organisation
All roles require:
- A stable home internet connection (minimum 50 Mbps download / 5 Mbps upload)
- Confidence working fully remotely
- Proficiency with everyday digital tools (email, documentation, shared drives, video calls)
- Willingness to learn and adapt as systems evolve
What’s In It For You
- Meaningful, values-led work supporting parents and families
- Strong peer and clinical supervision
- Flexible, remote work environment
- Paid parental leave
- Learning & development opportunities
- Employee Assistance Program (EAP)
- NFP salary packaging & Portable Long Service Leave
- 17.5% leave loading
- A supportive, values-driven culture that prioritises safety and wellbeing
Want to know more about us?
Check out what we do and how we work:
LinkedIn: https://au.linkedin.com/company/post-and-antenatal-depression-association
Inclusion matters
We strongly encourage applications from Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds, dads, young parents, people in rural or regional areas, people with disability, and LGBTIQA+ communities.
We encourage you to reach out if you require any adjustments or assistance during the recruitment process to ensure you have every opportunity to showcase your talent, skills, and potential. Please contact us if you need any adjustments to our application and recruitment process.
Interested?
If this role feels like it aligns with who you are and how you work, we want to hear from you - please apply via Seek or Ethical Jobs. We’ll be reviewing applications soon and connecting with those who look like a great fit.
We look forward to meeting you!
We acknowledge the Traditional Custodians of the lands on which we work and pay our respects to Elders past and present. We are committed to creating a culturally safe and inclusive workplace that values the knowledge, strengths, and lived experiences of First Nations peoples. We strongly encourage Aboriginal and Torres Strait Islander peoples to apply and are dedicated to supporting your journey with culturally appropriate practices and pathways. If you require support or adjustments during the recruitment process, please let us know - we are here to listen and walk with you.
Updates on your job application
At PANDA, we are incredibly grateful for the time and effort candidates invest in applying to join our team.
Your passion and interest in our work mean the world to us.
Unfortunately, we are unable to provide updates to all job applicants.
Only candidates progressing through the recruitment process will be contacted regarding the status of their application.
Thank you for your understanding, and we wish you all the best in your career journey.
