Come work with PANDA
Our team of staff and volunteers contribute to an organisation that makes a real difference in the lives of expecting and new parents.
Careers at PANDA
PANDA is a diverse and inclusive place to work. Our vision is a society where perinatal mental health is valued and understood and where stigma and systemic barriers to seeking help no longer exist.
Equity and diversity are integral to PANDA and we are continually working towards attracting and retaining a diverse workforce that represents and supports the communities we serve.
We encourage applications from people of Aboriginal and/or Torres Strait Islander descent, culturally and linguistically diverse backgrounds, dads, young parents, regional and rural communities, people with disabilities, and people who identify as LGBTIQA+.
We offer you:
- flexible working conditions - hours, work location, family considerations
- values-based workforce
- proactive professional development
- salary packaging
- a meaningful career in the mental health sector.
Paid opportunities within PANDA can include:
- Counselling within PANDA's National Mental Health Helpline
- Finance and support systems
- Education and training
- Marketing and communications
Volunteer opportunities
VOLUNTEERING WITH PANDA
Peer Support Volunteers - volunteers with a lived experience of perinatal anxiety and/or depression period delivering support on PANDA’s National Perinatal Anxiety and Depression Helpline.
Community Education Volunteers - volunteers with a lived experience of perinatal anxiety and/or depression period sharing their story and/or delivering education sessions to community groups including new-parent groups, support groups, playgroups and health professional training courses.
Community Volunteers - volunteers with a lived experience of perinatal anxiety and/or depression period or health care workers supporting families in the perinatal period.
Paid opportunities
Clinical Practitioner
Full-time | Remote | SCHADS Level 5 ($51.00 hourly)
We’re looking for a clinician who can hold parents with care, while always keeping the wellbeing of infants and children at the centre of their practice.
We’re filling a Clinical Practitioner role within our national digital mental health service. This role sits at the heart of how we support expecting and new parents through some of the most vulnerable moments of their lives.
If you’re a clinician who brings warmth and clarity, can work confidently in a phone-based digital environment, hold strong boundaries, and deliver safe, evidence-based care with compassion, this role might be just for you!
About Us
PANDA is a values-driven, national mental health organisation committed to supporting families through the perinatal period. Our work is grounded in lived experience, guided by our Model of Care, and delivered through a fully remote digital service that prioritises psychological safety, compassion and evidence-based practice.
We work in a fully remote environment that values collaboration, flexibility and connection. We believe in clear decision-making, strong clinical boundaries, and creating environments where both our people and the families we support feel safe and respected.
Everything we do is grounded in child-centric practice. Whether supporting a parent, making clinical decisions, or contributing to service delivery, the safety and wellbeing of infants and children sits at the centre of our work.
Who You Are
You’re a qualified mental health clinician with experience supporting people through distress, vulnerability and complexity.
You bring:
- A warm, calm and grounded clinical presence
- A child-centred lens in your clinical thinking and decision-making
- Confidence delivering phone-based mental health support
- Sound risk assessment and safety planning skills
- Strong professional boundaries and reflective practice
- Curiosity, humility and a willingness to learn
- The ability to work independently whilst remaining connected to a team
- Comfort working in a fast-paced, digitally enabled service
- You value structure, clarity and collaboration, and you understand high-quality care and accountability go hand in hand.
About the Role
As a Clinical Practitioner, you will provide high-quality digital mental health support to expecting and new parents, their families and health professionals.
- You’ll work within a multidisciplinary team delivering:
- Intake, assessment and brief interventions
- Counselling, psychoeducation and emotional support
- Risk assessment, safety planning and escalation
- Crisis intervention and service navigation
- You’ll contribute to a safe, consistent and compassionate service, supported by supervision, reflective practice and clear clinical governance.
- The standard hours currently offered for this role are:
Monday - Flexible (either 9:00am to 5:06pm or 11:54am to 8:00pm)
Tuesday - 9:00am to 5:06pm
Wednesday Flexible (either 9:00am to 5:06pm or 11:54am to 8:00pm)
Thursday - Flexible (either 9:00am to 5:06pm or 11:54am to 8:00pm)
Friday - 9:00am to 5:06pm.
Please note that these hours may be adjusted over time in response to operational needs.
Your Daily Impact
- Deliver phone-based perinatal mental health support
- Conduct assessments, risk screening and safety planning
- Maintain accurate clinical documentation and records
- Work within established clinical frameworks and escalation pathways
- Collaborate with peers, senior clinicians and lived experience practitioners
- Participate in supervision, reflective practice and training
- Contribute to service quality, learning and improvement
What You Bring (Essential)
- Relevant tertiary qualification in psychology, social work, nursing, OT or counselling
- Eligibility for registration with AHPRA, AASW, APS or PACFA
- Minimum 2 years’ post-qualification clinical experience
- Demonstrated experience in risk assessment and crisis support
- Strong communication and documentation skills
- Ability to work confidently in a remote, phone-based environment
- Digital confidence using CRM systems, telehealth platforms and MS tools
- Alignment with our values and Model of Care
- Reliable internet connection with a download speed of 100mbps
Desirable
- Experience in perinatal mental health or family services
- Experience in digital, helpline or telehealth settings
- Experience working within multidisciplinary teams
Please refer to the Position Description linked here for full details of the role and responsibilities.
What’s In It For You
- Meaningful clinical work supporting families across Australia
- Structured onboarding, supervision and reflective practice
- Flexible, fully remote working environment
- Paid parental leave
- Learning & development budget
- Employee Assistance Program (EAP)
- NFP salary packaging & Portable Long Service Leave
- 17.5% leave loading
- A genuinely values-led culture
Interested?
If this role feels aligned with how you practice and who you are, please apply via Seek or Ethical Jobs.
We’ll be reviewing applications soon and connecting with candidates who look like a strong match.
We look forward to meeting you!
Community Engagement Officer
Casual | Darwin – NT | SCHADS Level 4, PP4 ($59.96 per hour)
We’re looking for someone passionate about perinatal mental health.
We’re creating a new opportunity for someone to represent us on the ground in the Northern Territory. This role exists because connection matters, and having the right person showing up in community, building trust and sharing who we are, matters just as much.
We’re looking for someone values-led, confident in community settings, and comfortable building relationships across health, mental health and community sectors.
If you have experience working in or alongside the NT health system, are confident engaging with First Nations and culturally diverse stakeholders, and can represent an organisation with warmth and professionalism, this might be exactly the casual role you’ve been looking for.
About us
We’re a national, values-led organisation working to ensure perinatal mental health is understood, supported and prioritised.
Everything we do is grounded in lived experience, evidence and compassion. We work remotely, trust our people, and focus on impact over optics. We believe good work happens when people feel safe, supported and clear on what matters.
Our values guide how we show up every day: Collaborative. Effective. Brave.
Who you are
You’re someone who cares about supporting the mental health of families. You are confident, professional and genuinely enjoy connecting with people.
You’re comfortable representing an organisation in public settings, speaking with stakeholders, and building trust in community especially First Nations communities. You’re tenacious about engaging with community organisations.
You:
- Are passionate and confident speaking about perinatal mental health
- Have experience or strong familiarity with the health or mental health sector
- Communicate with warmth, clarity, accuracy and clear boundaries
- Are confident approaching and engaging with new people
- Are emotionally intelligent and professional in community settings
- Can work independently and manage your time effectively
- Understand the importance of representing an organisation appropriately
- Have experience or strong familiarity with the health or mental health sector
- Bring cultural awareness and respect, particularly when working with First Nations and culturally diverse communities
- Have a current National Police Check, Working With Children Clearance, and the right to work in Australia.
About the role
As our State Community Engagement Coordinator (NT), you’ll represent us at events and in stakeholder settings across the Northern Territory.
You’ll identify and attend relevant events, support stakeholder engagement, and help increase awareness and connection with our services by being a trusted presence on the ground.
This is a flexible, as-needed role, where you’ll be engaged to source and attend agreed events and meetings. We anticipate needing about 40 hours across a year with opportunities sourced by PANDA and the NT State Coordinator collaboratively.
Your daily impact
- Identify and recommend relevant NT-based events for attendance
- Represent us at community events and exhibitor stands
- Engage confidently with community members and stakeholders
- Attend stakeholder meetings as required to represent NT interests
- Build awareness and encourage appropriate referrals to our services
- Provide clear, concise feedback and reporting following events
- Maintain professionalism and strong alignment to organisational purpose and messaging
What you bring (essential)
- Experience working in health, mental health, community services or a related field
- Confidence engaging with stakeholders and the public in community settings
- Strong communication and relationship-building skills
- Ability to work independently and represent the organisation professionally
- Emotional maturity, sound judgement and clear personal boundaries
- Alignment with our values
- Current Working With Children Check (required)
- Values alignment with Collaboration, Effectiveness and Bravery
Desirable:
- Experience working with or within First Nations health or community contexts
- Professional or semi-professional lived experience of perinatal mental health
- Experience attending or coordinating community events
- Background as a social worker, counsellor, nurse, midwife or similar
Please refer to the Position Description linked here for full details of the role and responsibilities
What’s in it for you
- Meaningful, community-based work making a real impact
- Flexible, as-needed engagement
- The opportunity to represent a national organisation locally
- Work that genuinely centres people, purpose and connection
- Employee Assistance Program (EAP)
- NFP salary packaging & Portable Long Service Leave
- Supportive, values-led culture
- Work that genuinely centres people, purpose and safety
Inclusion matters
We strongly encourage applications from Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds, dads, young parents, people in rural or regional areas, people with disability, and LGBTIQA+ communities.
We encourage you to reach out if you require any adjustments or assistance during the recruitment process to ensure you have every opportunity to showcase your talent, skills, and potential. Please contact us if you need any adjustments to our application and recruitment process.
Interested?
If this role feels like it aligns with who you are and how you work, please apply via Seek or Ethical Jobs.
We’ll be reviewing applications soon and connecting with those who look like a great fit.
We look forward to meeting you.
Senior Practitioner - Peer
0.6 FTE | Ongoing | Remote | SCHADS Level 7 ($60.27 hourly)
We’re looking for someone special.
We’re looking for an experienced peer leader to step into a key Senior Practitioner – Peer role within PANDA’s Digital Services team.
This is a leadership role for someone who brings lived experience expertise, strong peer practice foundations, sound judgement and the ability to support safe, high-quality practice in a complex digital mental health environment.
You don’t need to have done every part of this role before, but you do need to be confident leading with clarity, holding strong boundaries, supporting others to grow and working safely within governance and escalation frameworks.
About us
We’re a national, values-led organisation working to ensure perinatal mental health is understood, supported and prioritised.
Everything we do is grounded in lived experience, evidence and compassion. We work remotely, trust our people, and focus on impact over optics. We believe good work happens when people feel safe, supported and clear on what matters.
Our values guide how we show up every day: Collaborative. Effective. Brave.
Who you are
You’re a highly experienced peer practitioner with strong leadership capability and a deep understanding of safe, ethical peer practice. You are confident working in complexity supporting both service users and multidisciplinary practitioners and you understand how to balance empathy with structure, governance and accountability.
You bring:
- Significant experience as a Peer Support Worker and can draw on your lived experience in a purposeful, boundaried way
- Strong leadership and mentoring capability across multidisciplinary teams
- Confident supportive decision-making in complex and emotionally acute presentations
- Clear understanding of scope, escalation and safe practice
- Comfort with working in a remote, digital service environment
- Communication with clarity, professionalism and emotional intelligence
- High values for feedback, supervision and continuous improvement
- Digital confidence and the ability to work across multiple systems and platforms
About the role
As our Senior Practitioner - Peer, you’ll provide leadership, supervision and oversight across a multidisciplinary helpline team, supporting both clinical and peer practitioners.
You’ll lead on peer practice quality, contribute to governance and service improvement, and support staff through supervision, mentoring and training.
Alongside this, you’ll maintain a complex caseload, providing peer-informed care coordination and supporting high-acuity service users through recovery-oriented, trauma-informed approaches.
This role sits at the intersection of practice leadership, service delivery, and system improvement, requiring strong judgement, accountability and the ability to influence across teams.
Your daily impact
- Provide supervision, mentoring and support to practitioners and volunteers
- Lead peer practice quality, decision-making and continuous improvement
- Support complex, high-risk service users through care coordination and case management
- Contribute to workforce planning, wellbeing and team development
- Lead or contribute to training, reflective practice and professional development
- Support governance, compliance, risk and quality processes
- Collaborate across teams to strengthen service delivery and referral pathways
- Contribute to reporting, audits and performance improvement activities
What you bring (essential)
- Lived experience of mental health challenges and recovery
- Minimum 4 year's experience working as a Peer Support Worker
- Certificate IV in Mental Health Peer Work (or equivalent peer qualification)
- Minimum 2 years’ experience in a leadership and mentoring role
- Experience supporting people in crisis and complex situations
- Deep understanding of recovery-oriented, trauma-informed and strengths-based practice
- Strong judgement and decision-making capability
- Confidence working within governance, risk and escalation frameworks
- Excellent communication and stakeholder engagement skills
- Alignment with our values
- To support effective remote work, you’ll need a reliable internet connection with minimum speeds of 100 Mbps download and 20 Mbps upload.
Desirable
- Intentional Peer Support (IPS) training
- Experience working in perinatal mental health
- Experience in digital or helpline-based service delivery
- Experience contributing to training, wellbeing, service design or improvement
Please refer to the Position Description linked here for full details of the role and responsibilities
Thriving in a digital organisation
All roles require:
- A stable home internet connection (minimum 100 Mbps download / 20 Mbps upload)
- Confidence working fully remotely
- Proficiency with digital systems, documentation and communication tools
- Willingness to learn and adapt as systems evolve
What’s in it for you
- A meaningful leadership role making a real impact
- The opportunity to shape peer practice
- Flexible, remote work environment
- Paid parental leave
- Learning & development opportunities
- Employee Assistance Program (EAP)
- NFP salary packaging & Portable Long Service Leave
- 17.5% leave loading
- Supportive, values-led culture
- The chance to shape a service that genuinely impacts families across Australia
Want to know more about us?
Check out what we do and how we work: Linked in
Inclusion matters
We strongly encourage applications from Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds, dads, young parents, people in rural or regional areas, people with disability, and LGBTIQA+ communities.
We encourage you to reach out if you require any adjustments or assistance during the recruitment process to ensure you have every opportunity to showcase your talent, skills, and potential. Please contact us if you need any adjustments to our application and recruitment process.
Interested?
If this role feels aligned with your skills and your heart, hit apply. We’ll be reviewing applications soon and getting in touch with candidates who look like a strong match.
We look forward to meeting you.
We acknowledge the Traditional Custodians of the lands on which we work and pay our respects to Elders past and present. We are committed to creating a culturally safe and inclusive workplace that values the knowledge, strengths, and lived experiences of First Nations peoples. We strongly encourage Aboriginal and Torres Strait Islander peoples to apply and are dedicated to supporting your journey with culturally appropriate practices and pathways. If you require support or adjustments during the recruitment process, please let us know - we are here to listen and walk with you.
Updates on your job application
At PANDA, we are incredibly grateful for the time and effort candidates invest in applying to join our team.
Your passion and interest in our work mean the world to us.
Unfortunately, we are unable to provide updates to all job applicants.
Only candidates progressing through the recruitment process will be contacted regarding the status of their application.
Thank you for your understanding, and we wish you all the best in your career journey.
