PANDA Helpline Programs

PANDA provides the only national perinatal specialist helpline. The National Perinatal Anxiety and Depression Helpline provides risk assessment, support, counselling and referral to mothers, fathers, family and friends, and secondary consultation to health professionals.

Perinatal anxiety and depression is common, does not discriminate and has many faces. Up to one in 10 women and 1 in 20 men experience antenatal depression and up to 1 in 7 women and 1 in 10 men postnatal depression. Anxiety rates are thought to be even higher with many new parents experiencing both. The earlier help is sought the better the outcome for mother, infant and the family unit.

Our extensive telephone based service has several programs including:

  • National Helpline (mild to moderate program): Provided by extensively trained volunteer peer support workers to meet the needs of expecting or new parents facing transition to parenting challenges or mild anxiety and depression.

  • National Helpline (moderate to severe program): Provided by professional counselling staff to meet the needs of expecting or new parents experiencing moderate to severe perinatal mental health issues and/or psychosocial complexity.

  • Intensive Intervention Program funded by the Victorian Department of Healthfor expecting or new parents in Victoria experiencing significant mental health decline. This service involves assertive risk management, support, and service coordination to ensure the safety and wellbeing of mother/father and infant.

  • Intensive Care Coordination Program funded by Adelaide Primary Health Networkfor expecting or new parents in Adelaide experiencing significant mental health decline. This intensive service involves assertive risk management, support, and service coordination to ensure the safety and wellbeing of mother/father and infant.

Families from outside Victoria or Adelaide who are experiencing an acute mental health crisis or complex mental health issues are provided with an initial assessment and support call, assertive referral to manage any presenting risk and one follow up call to ensure connection with service. These callers can make contact with the Helpline at any time when needing support, however outgoing ongoing support is not currently available.

Families can contact PANDA directly or you can refer your client/patient to the Helpline by completing a Referral Form. Interpreter service provided.

 

National Perinatal Anxiety & Depression Helpline
Monday to Friday 10am – 5pm (AEDST)

1300 726 306
Health Professional line (03) 9926 9018
www.panda.org.au

While PANDA has exercised due care in ensuring the accuracy of the material contained on this website, the information is made available on the basis that PANDA is not providing professional advice on a particular matter. This website is not a substitute for independent professional advice. Nothing contained in this website is intended to be used as medical advice, nor should it be used as a substitute for your own health professional's advice.